" please provide a screenshot where we can see the following details clearly: - your name - Paypal logo - Paypal account email address Please note that this information must appear on the same page, as in the attached screenshot. " Is there any page that shows, ( my name, PayPal logo, PayPal email address ) together ? I can't find it
Are you sure the request is from paypal and not a spoof?
If they are requesting you upload it IN your paypal account then you would find all that information on the profile page of your account ( click the cog icon next to log out ).
BUT do not send any of that information via an email or text or anything else as it could be a scam.
Advice is voluntary. Kudos / Solution appreciated.
