Problem trying to close my account

keyrocco
New Community Member

Just paid off the balance of my PayPal Credit Account and I want to close my PayPal account.  When I click on "Close My Account", this is what I get: 

Before you close your account…

Your PayPal account can't be closed yet because you have PayPal Credit. If you want to close your PayPal Credit account, email us  or call us at  (Mon-Fri, <7AM-1AM ET> and Sat-Sun, <9 AM-11 PM ET>).

Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@keyrocco 

 

I would call them then?


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.