Problem adding banking account and verifying

CosmicDrone
Contributor
Contributor

I've had this account for years and there is a bank account linked to it. I wanted to link a second account but when I do it wants to verify by phone but doesn't use any of the two phone numbers already on the account. It wants me to add another phone but then won't accept any phone number I add. I'm lost here.

Login to Me Too
5 REPLIES 5

Shinobicat
Contributor
Contributor

I've been having the same problem and it won't let request a check by mail because of the same reason. Last month it was working fine and I could transfer money and get a check sent to me by PayPal for money waiting on my PayPal account and now I can't because it won't accept my phone number that is registered to me. I can't find a solution anywhere to fix it either.

Login to Me Too

CosmicDrone
Contributor
Contributor

I just set up this account specifically for Paypal. I have one attached now but I don't want my side hustle and my personal stuff intermingling. 

It sucks that you're having these problems though. I hope you find a solution soon.

Login to Me Too

Shinobicat
Contributor
Contributor

 are you still getting the things don't appear to be working message? If not how did you fix it if you could please let me know that would be awesome and thank you.

Login to Me Too

CosmicDrone
Contributor
Contributor

I never got that message. It just says "We were unable to verify your account." or something to that effect. 

 

Login to Me Too

Shinobicat
Contributor
Contributor

Same, and paypal keeps giving me a things don't appear to be working right now message when I try to request a check to be mailed to me for money waiting on my account. I can't find a solution anywhere either. 

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.