PayPal verification error

Fdesree
Contributor
Contributor

Why do my paypal say they can’t verify it’s me everytime I try n get my money?

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@Fdesree

 

Is it when you go to withdraw funds?

If so then is the name on your bank account exactly the same as the name on your paypal account?


Advice is voluntary.
Kudos / Solution appreciated.
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Clems990
Contributor
Contributor

I constantly get a notification when I purchase something?

This is what it reads.........Confirm your personal details to continue using Pay After Delivery

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PayPal_Olivia
Moderator
Moderator

Hi @Clems990,

 

I'm sorry to hear that you're running into identity validation requests when trying to purchase. The security system takes a lot of factors into account, and if there are any indications that it's possible that someone other than you might be accessing your account, PayPal protects you by requiring additional validation. 

 

Have you been able to get through the validation and successfully make your purchases?

 

Olivia

 

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