Need to reset password without phone number
BuzzAldrin99
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Posted on
Feb-09-2019
07:55 PM
I no longer have the phone number associated with my old paypal account, but I have access to the email. I've tried verifying with email, but it wants me to verify again with the phone number that I don't even have anymore. Any help? Can I close the account, gain access again, or change the phone number?
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Login and Password
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Feb-12-2019
02:04 PM
Hey BuzzAldrin99,
Uh oh! It sounds like you're running into a security check. If you no longer have the phone on file, the only option at this point would be to contact us so that we can help get everything reset and upgraded. Please reach us by phone, Facebook, or Twitter so that we can help. 🙂
- Ashley M
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