Need help changing name on the account

Nghia2
Contributor
Contributor

When I opened this account I used My gmail account name as my PayPal name not realizing that it’ll be a problem down the road. I have A PayPal account already under “<removed>” so I opened this account to keep business deals from personal purchases. how do I get my funds If I cant change the name to my legal name? Because I cant Change the name On the account, I cant Verify my identity so therefore I cant Get my funds. How can I go About proving that this is my account. I have my social security, address, email, security question, whatever is needed to prove that this is my account.

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1 REPLY 1

MatthewHutson
New Community Member
I am also having the same issue and have tried submitting a name change for the past 7 days. Today I tried sending an email through contact us and it says that it's not working right now. Have you found any solutions yet?
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