Need Help Recovering My Account.

[sandra_slinky]

Hello guys. I need help. 

I stay in the UK but lately, I visited my home country which is Zimbabwe and Due to Covid-19 I can't go back because of some of my papers. I mistakenly changed my phone number to a Zimbabwean number thinking I'd use that to receive OTP but now PayPal closed my account and now I can't even log in but I've done nothing wrong. I'm really stressed out right now because all of my bank accounts were registered on this account and I need to pay my workers. Please help me.

[kernowlass]

@sandra_slinky 

Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country.

You should really withdraw any funds / resolve issues / remove cards and bank accounts / cancel any subscriptions and close the old Paypal account before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things.

Sadly the option to receive paypal payments is not available in Zimbabwe.