Name change request pending for more than 2 weeks.

Gold_Twisted
Contributor
Contributor
I've sent a message to all of their available customer service options (Twitter, Help Support, Message Center) that I know of. The twitter one replied and told me that my request would be brought up to "concerned team" and still hasn't gotten back to me at this point. They don't even reply anymore regardless of what I request. Wtf is even the point of having a customer service that doesn't even reply? I've already sent a copy of my ID. Wtf is even taking them so long, it's literally just changing a **bleep**ing name to match the ID I sent.
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4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

@Gold_Twisted 

 

Only 2 weeks, gosh you may have to wait a lot longer.

Paypal are inundated at the moment with claims / reviews / verifications etc and delayed due to covid.

Whilst your review may not take long you have to wait your turn in the long queue first unfortunately.


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ForsterMick
Contributor
Contributor

We have the same problem after 16 years

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ForsterMick
Contributor
Contributor

So over so many companies blaming Covid.

 

 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@ForsterMick 

 

Of course !!!

It has affected how companies work globally or have you not watched any news?


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