My login generator is broken

SquirrelQueen
New Community Member
My login generator device is broken and no longer works. I'd like to get a new one, but can't find a way to do so. I can still login with my password and phone number, but prefer to have the additional security of the device. Could someone point me toward getting a new device from PayPal? Thank you. Thank you.
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1 REPLY 1

PayPal_Olivia
Moderator
Moderator

Hi @SquirrelQueen,

 

Thank you for your post. It sounds like you have been using an old product that was discontinued. The Security Key is no longer a supported product and has been replaced with the instructions here to enable 2-step verification in other ways.

 

I hope this helps!

 

Olivia

 

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