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Mysticstreete
New Community Member
Tried cashing a check and it said I needed to verify my identity so I loaded a pic of my id and myself. How long doesn’t it normally take to verify?
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1 REPLY 1

PayPal_Martina
Administrator
Administrator

Hi @Mysticstreete,

 

Thank you for your post and welcome to the Community Forum!

 

The timeframe to review documents depends on various factors such as, for example, the impact of the issue on your account and the volume of cases worked by the relevant team. As soon as there are any updates, you will receive an email notification! 

 

I hope this helps.

Martina 

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