Money going to a closed account

pn274161
New Community Member

I had to close a business account as it was opened by a person no longer working in my company. So i opened a new one and updated with eBay as well. I have sold on eBay since then but customers are still paying my closed account. At this point i''l get eBay involved but how do I get my $ from a cloes account. Anyone have a thought?

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1 REPLY 1

ramberroya
PayPal Employee
PayPal Employee
Hi, Please reconsider! If there's a chance that you might want to use PayPal in the future, it's a good idea to keep your account open. There's no fee to keep your account open. If you want to close your account because you don't recognize a transaction, please open an unauthorized transaction dispute. Before you close your account, make sure to withdraw any money you keep in your PayPal account. You can transfer money electronically to your bank account or ask us to send a check. (There's a $1.50 charge to send a check.) If you have an email address on your account that you haven't confirmed, remove it from your account before you close it. You can't close your account if there are limitations, unresolved issues, or a balance. Here's how to close your PayPal account: Click Settings next to "Log Out." Click Close your account under "Account options." Enter your bank account number if requested. Click Close Account. Here's what happens when you close your account: Any unpaid money requests are automatically canceled. You lose any unused redemption codes or coupons. Thanks. ***If you see a post that is helpful, kindly give the author Kudos or accept it as a solution. Thanks and have a great day! ☺
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