Mobile number change

[TinekeRobson]

I have moved to the New Zealand and can not get into my paypal account anymore as it keeps asking for my UK phone number or send a code there, but I don't have that number anymore. I keep going in circles and calling automated voice guy brings me to a dead end too.
How can I ever get back into my account without verification of my old mobile number?
Thanks!

[kernowlass · Accepted solution]

@TinekeRobson 

Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country.

You should really withdraw any funds / resolve issues / remove cards and bank accounts / cancel any subscriptions and close the old Paypal account before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things.

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.