Lost phone number and trouble accessing account
NP_han
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Posted on
Feb-15-2021
07:38 AM
Hi!
I am no longer using the phone number I used to register my Paypal account with.
Recently when I logged in and was asked to confirm my phone number through a text message or a call, I couldn't complete this step.
Is there a way I can contact Paypal and get them to verify my account in a different way?
Thank you.
2 REPLIES 2
Jolokia
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Feb-15-2021
08:00 AM
Sorry to be the one to break this to you, but no you can't. There is no other way.
I just spent about EIGHT HOURS trying to get around the exact same issue myself. It's an absolute nightmare.
There is no way to contact Paypal service or help without being logged in.
That's how I got here.
NP_han
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Feb-15-2021
08:07 AM

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