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[wpo1408]

I don't have access to my old phone number, what now, please?

[kernowlass · Accepted solution]

@wpo1408 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.

[wpo1408]

Thanks for your suggestions, but PP is not replying to me at all.

[PayPal_Joy]

Hi @wpo1408, 

As suggested by @kernowlass, if you're unable to reach us by phone or our Message Center, you can also reach out by sending us a private message on Facebook or a direct message on Twitter.

I hope this helps!

[wpo1408]

No, it doesn't.

They say that they NEED to talk to me.

I cannot phone them (expense) and Skype seems unacceptible.

[wpo1408]

They cannot fix this problem online.

It HAS to be over the phone.

Skype seems to be unacceptable, so the problem continues.

[wpo1408]

Unfortunately you can only connect us through call and not from Skype and and any other ways. ~Kiran.

[wpo1408]

This solution does not work!!

[wpo1408]

NO SUCCESS !

PP is claiming to have solved this case, but it hasn't!