Log in issues

Eashockthomas
Contributor
Contributor
I cant log in to my account.. Ive changed password 3 times and get the same message when i try to log in.. Tells me we are sorry we cant log you in.. What needs to be done customer service isnt open
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2 REPLIES 2

makiig
PayPal Employee
PayPal Employee
Hi Goodday @Eashockthomas I am hoping all is well. We do appreciate your time and effort contacting us through this difficult times. I sincerely ask for apology for any inconvenience. I understand the frustration that you could not login to your paypal account. In order to help you i've inserted a link that would be helpful for you to login and it would serve as a reference but if problem still persist feel free to chat with us by logging in to your Paypal account and go to Message center. You would see an option to chat with a representative. Or you may contact us through social media. Facebook (US) : www.facebook.com/paypal Twitter (US) : @AskPaypal https://www.paypal.com/us/smarthelp/article/what-can-i-do-if-i-can't-i-log-in-faq1935?app=searchAuto...
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Eashockthomas
Contributor
Contributor
Clearing the cookies didnt work im stuck at cant log in from webpage or the app
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