Locked out of account because not receiving SMS or calls from Paypal
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I've read quite a few topics about people with similar issues, but no solutions that seem to work for everyone (and none that have worked for me).
I'm locked out of my Paypal account because my phone isn't receiving authentication codes which Paypal is trying to send me.
I called Paypal customer services but, though the person I spoke to was doing her best to help, she didn't have any solutions. Basically, you can only receive these codes by SMS or call to your mobile, so if your mobile isn't receiving these (or if you lose your phone or simply don't have one), you're completely stuck.
It's absurd (IMO) that customer service don't have any ways of resolving this when you phone them directly. I understand why this check (sending codes) exists, but there absolutely should he workarounds when people end up in the situation I'm now in .. not able to access my account, not able to use Paypal, which I've previously been using literally for years.
It is very, very annoying and IMO also pretty absurd.
- Labels:
-
Login and Password
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- How does someone who don't have or want a PayPal account send money to my PayPal account? in My Money Archives
- I can't add funds to my wallet in My Money Archives
- Uploading with Bancontact doesn't work in My Money Archives
- it says that I cant transfer the money to my Paymaya account? why is that? can someone help me? in My Money Archives
- Capitec south Africa withdraw in My Money Archives