Letter about an account with an email I don’t have

[mattmoss]

I have received a letter telling me an account with an email I don’t recognise is dormant. Is there anything I can do to access this account and close it??

[kernowlass]

@mattmoss 

You need to contact customer services to resolve any limitation OR account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.

[mattmoss]

thanks