Itin
Bornwithatail
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Posted on
Nov-13-2019
04:42 PM
PayPal is asking me for an itin which I don't have. I'd like to use my SSN but I can't change the option.
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Account Status & Verification
1 REPLY 1
PayPal_Olivia
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Nov-18-2019
11:08 AM
Hi @Bornwithatail,
I'm sorry to hear that you cannot add your SSN. Have you added it previously? If it was already added, it would not be able to be edited.
If you're having difficulty with adding your SSN, please reach out to customer service for assistance.
To contact customer service, please click Contact at the bottom of the PayPal website for available options, or reach out by PM on Facebook or DM on Twitter.
If you do choose any of the written methods of contact, please do not transmit the information that way. A representative will offer secure methods of communicating the information.
I hope this can be resolved quickly!
Olivia
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