Itin

Bornwithatail
Contributor
Contributor
PayPal is asking me for an itin which I don't have. I'd like to use my SSN but I can't change the option.
Login to Me Too
1 REPLY 1

PayPal_Olivia
Moderator
Moderator

Hi @Bornwithatail,

 

I'm sorry to hear that you cannot add your SSN. Have you added it previously? If it was already added, it would not be able to be edited. 

 

If you're having difficulty with adding your SSN, please reach out to customer service for assistance.

 

To contact customer service, please click Contact at the bottom of the PayPal website for available options, or reach out by PM on Facebook or DM on Twitter.

 

If you do choose any of the written methods of contact, please do not transmit the information that way. A representative will offer secure methods of communicating the information.

 

I hope this can be resolved quickly!

 

Olivia

 

If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.