I need help

InmaV
New Community Member

So I cant access my account because of the security check. I lost my german phone number long ago and I didnt even remember my credit card linked to this account at that time. Now i received a reimbursement, a year later. And i cant take the money because I cant access, and yet, when I call the phine number is in german and I dont understand anything.

Login to Me Too
2 REPLIES 2

Ped11
Contributor
Contributor
My phone number changed, I can't connect ti my accound because of they privacy police.
Login to Me Too

kernowlass
Esteemed Advisor
Esteemed Advisor

@InmaV 


If you go to the 'Help & Contact' icon on the PayPal website. Then if you click the 'Contact Us' link at the bottom of the page. From here, if you click the 'Password and Account Access' option, then 'Login Problems'. On the next page, you will see a 'Call Us' option. You do not need to be logged in to use this feature.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.