I don't remember my father's email address.

LemeCarlos
New Community Member

Months ago, I created an PayPal account for my father and I forgot the email address, so we can't login and there's money in the account. The only thing I have is an screenshot with the transaction ID for a transaction I made from that account months ago. Is that useful? What should I do to get the email address?

 
Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@LemeCarlos 

 

You need to contact customer services to resolve any limitation OR account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.