I cannot reset my password

davidrusso
New Community Member

 

Hello everybody

I cannot reset my password

1) Forgot my password ,paypal limited 180days

2) My phone number is no longer use

3) forgot my security question

4)Remembers email/bank/card added
How to reset my password
who can help me?
Thank you so much.

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1 REPLY 1

enie1
Contributor
Contributor

How do you mean with limited 180 days?

Either way if your phone number comes up to verify you when you login, there is really no other way for you than to contact customer support over phone. They will be able to send a mail to you where you enter a code they give over phone, and then be able to reset password and security questions.

Of course though you'll need information to verify your account when you call in. Your full name, mail address as well you will probably need verify your last 4 digits in your bank account or card that you have connected.

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