1. Downloading the app to see if it will let you in to change / update it in the settings.
2. Use the forgotten password option several times.
3. Trying another browser that may let you in without phone verification (then change it when you have logged in).
4. Trying again another day when sometimes you can get in without doing the verification and then change the number.
5. Changing the password a few times sometimes works as it can bypass the phone verification.
If that does not work then you would need to contact customer services so that they can i.d. you another way and then add your new phone number to your account.
Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...
1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in). 2. Live chat is also randomly available. 3. You can send them a message, during business hours you may also be able to message whilst logged out. Or 4. Have you considered contacting Customer Service via Facebook or Twitter? You can send them a personal message from their Facebook or Twitter pages. It's: https://www.facebook.com/PayPalUK and @AskPayPal for Twitter.
Advice is voluntary. Kudos / Solution appreciated.
No one answering anywhere because of "covid", it's like they are working in a factory and can't answer their phone, from home.
I have the EXACT problem and the robot hands up and tells me to message paypal from the help center, I can't message because I can't login doh, I can't create a topic here because my account is new on the forum or something.
Thanks for taking the time, but none of them works, I can't get in contact with PayPal, no one is answering the phone, one answered from UK but told me to call the Irland line and hang up.
Facebook/twitter doesn't work, it's a bot there. Bots everywhere.
