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Hello alll,
I have changed my email address and need to edit my old one. I tried and paypal does not allow me to do so. How can I edit it to apply my new email address?
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None of the so far working fixes works for me. Cannot add or update email. Chrome browser.
Look at these inane responses:
UPDATE EMAIL:This is your primary email. Sorry, you cannot edit it.
My primary email is not correct and I can't edit it??????
ADD EMAIL:We’re sorry. You can’t claim the money with this account because it's already linked with another user. Try asking your sender to send to a different email address if you have one.
Claim what money????? Sender?? No one has ever sent me anything via paypal, not even a birfthday card! I want to ADD my EMAIL, not claim money!! I have no money resting in the account!!!
I cannot(!!) use Paypal if I cannot update the email!! Sorry for the rant but this problem is really Bush League and appears to be one known for rather a long time.
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Why can't we change our prumary email, I no longer use mine and have changed it to another. What do I do?
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Also just an FYI, updating another email to primary doesnt work on the app! Has to be done on an actual computer. Took me forver to figure out why I couldn't put another email as the primary.
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Also just an FYI, updating another email to primary doesnt work on the app! Has to be done on an actual computer. Took me forever to figure out why I couldn't put another email as the primary.
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When i try and add a new email, it tells me that the email address is not available. Need to change primary email but it wont even allow me to add an email address.
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The BEST thing I did was call PayPal. You get an automated directive on how to do it. If this does not work, and mine did not....then hit 0 and you get a person who will walk you through the process! BOOM...done!
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When I click on the email address under notifications, it just gives me a right-hand column pop-up with only option is to choose html or text; no option to change primary address. When I go into settings, there is no option to make an added email address primary or to delete old primary address. Silly me -- I put in the wrong email address when setting up account for hubby! This is both in IE10 and in Chrome. Help!
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Add another email address to your paypal account (you can have up to 8 on the one account).
Verify it.
Make that one primary.
Remove or leave the other one on your account if you want to.
Advice is voluntary.
Kudos / Solution appreciated.

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