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Rachelle92
Contributor
Contributor
Well, I have not been able to withdraw my money yet,my documents are real and the account belongs to me... For two weeks now I have been struggling.. I have been using Mpesa to do most of my payments yet I still tried to prove but still no response... How will it be fixed?
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PayPal_Siobhan2
Moderator
Moderator

Hi Rachelle92, 

 

Thank you for contacting the PayPal Community Forum and welcome as a new member!  


Your question is very account specific and we would be unable to tell you why this has happened over a public forum. I would suggest contacting us via Facebook - https://www facebook.com/PayPal/, Twitter - @AskPayPal., chat or phone and we would be happy to advise.


- Siobhan 
 

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