I was on hold for another 3 hours today, that's a total of 21 hours on the phone with PayPal in 7 days. Finally, today I was told that the only way to pay an outstanding balance is to keep that balance in my account for 120 days until the account is locked and then you can pay it. So for anyone who has restrictions on their accounts leave your balance unpaid for 120 days and then you can pay it. I was reassured that it will not go to collections. That's what the professionals told me. I hope that helps.
