Help with profile pic. Every time it is sideways! How to edit so it is veryical
Swannee48
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Posted on
Jun-13-2019
09:25 PM
My profile pic loads perfectly but always goes sideways! Can't get it to stay vertical and no edit option
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Update profile info
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Jun-18-2019
10:15 AM
Hi @Swannee48,
I'm sorry to hear that the profile pic comes up as sideways. I've seen that happen before when the metadata in the image file indicates that the appropriate orientation for the picture is different from the way the image appears normally. I would suggest opening the image file in an image editing program and saving the image as a different file name. I believe that uploading the newly saved image should work, because the metadata from the camera should not be carried over. There may be other ways to fix this, but that's the way that I've done it on sites where the image shows up on its side.
I hope this helps!
Olivia
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