Help! log-in phone number no longer in use, how to login?

Bananas123
Contributor
Contributor

Dear all,

I don't have access to phone number associated with my PP account.

When I login, I receive confirmation email with security code and all is dandy,

but it also wants to send me sms on phone number that i no longer have.

How to overcome this?

Regards.

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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Bananas123 

 

Please contact customer service for assistance:

Click HELP at the top menu, scroll down to click CONTACT US, and then scroll down to click CALL US and select the PAYPAL GUEST option since you are locked out of that account.

 

Say "Live Agent" to the automated recording.


Kudos & Solved are greatly appreciated. 🙂
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