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Chukanvmf
Contributor
Contributor
Hi, i just issue to close my paypal account, but after closed only i realised the credit card is yet remove from the account. Now i could not login back to the previous account anymore, so how to remove the payment details?
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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@Chukanvmf 

 

You would need to contact customer services and they may be able remove it for you.


Contact options for Paypal at the moment are...

Paypal phones are mostly non operational since covid but sometimes you get lucky. (use the guest option if you can't log in).
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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Chukanvmf
Contributor
Contributor
I try to contacting them but all is chatting to a bot. Not a real support or human at all . Any other way to contact them directly?
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