Cannot update my D.O.B.

[Deca_1290]

PLEASE ADVISE

[kernowlass · Accepted solution]

@Deca_1290

Seems to be an ongoing paypal glitch that lots of users are experiencing.
Your only option is to phone customer services and see if they will add it manually for you.

Click on the words "Help / Contact" at the bottom of paypals pages and use the phone option in the blue band at the top OR very bottom of page dependent on what country you are in. Scroll down past the list of help questions and click on 'Call us' bottom of that page. Log in and get the code.
Freephone from a UK landline or UK mobile number.