Canceling my account/opening new account

ADK_Boy
Contributor
Contributor

My account was hacked, and I want to completely have it canceled, and start from scratch and open a new account. How do I do this.  BTW, PayPal has the absolute WORST customer service on the planet!  Uggh.

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@ADK_Boy 

 

https://www.paypal.com/us/smarthelp/article/how-do-i-close-my-paypal-account-faq1215?app=searchAutoC...

 

Make sure you remove all bank accounts / cards etc first AND cancel all subscriptions, then you may be able to make a new account with the same email address.


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ADK_Boy
Contributor
Contributor

Every time I go to do anything with my account, it gives me the message that I need to "contact customer service."  Only problem is....THERE IS NO CUSTOMER SERVICE! None. Never heard of a company of this size with zero customer service. The lady at Wells Fargo bank said "good luck, they are absolutely awful, you can't contact anyone there.

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