Can't log in anymore - please help!
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I have been trying to "resolve" my Paypal issue for over a year now.
I moved countries and been trying to update the phone number & address on my account ever since I knew I was moving.
To no avail.
With the PSD2 security system on the Dutch Paypal site, they send a message to the number associated with the account - or they offer to call you - which they can't do - as I no longer have the phone number associated with my account!!
So I am unable to log into my account!!
I have tried to call Paypal in the Netherlands, I never get through to a "human". I have called Paypal in UK where I live now, and they keep on sending me back to the Netherlands, saying the UK helpdesk cannot help me!
I have also sent emails to Paypal in the Netherlands.
I am at a loss as to what to do next!
Can someone please help?!? Thank you!
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Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country.
You should really withdraw any funds / resolve issues / remove cards and bank accounts / cancel any subscriptions and close the old Paypal account before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things.
Advice is voluntary.
Kudos / Solution appreciated.
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