Can`t confirm its you
Julia2x2
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Posted on
Apr-01-2020
04:29 AM
Im trying to reset my password then i choose text sms then i didnt get any code and it pop-up "Can`t confirm it`s you" How many days should i wait for that? Thankyou
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8 REPLIES 8
Sharingiscaring
PayPal Employee
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Apr-01-2020
08:32 AM
Hi @Julia2x2, Usually it may take 48 hours for you to try it again. By the way, I've found this article that may be able to shed some light to the matter:
https://www.paypal.com/authflow/password-recovery/?country.x=PH&locale.x=en_US&redirectUri=%252Fsign...
Please click on the help & contact link on the bottom of any PayPal page if you would need further assistance.
I hope this helps. Stay safe!
https://www.paypal.com/authflow/password-recovery/?country.x=PH&locale.x=en_US&redirectUri=%252Fsign...
Please click on the help & contact link on the bottom of any PayPal page if you would need further assistance.
I hope this helps. Stay safe!
Julia2x2
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Apr-01-2020
08:44 AM
Yes I tried it I put my email then security challenge then it saying "can't confirm it you
mdurden02
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Dec-19-2020
11:30 PM
It's crazy! I'm getting this message when trying to link my bank acvount. I have money on my paypal but cannot transfer it to my debit. But I've called several times and NOBODY knows how to fix it. Paypal customer service is trash
liljumy
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Dec-20-2020
12:15 AM
mdurden02
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Dec-20-2020
01:04 AM
No. Not yet. It's soo frustrating! I had one rep tell me that she forwarded this issue to an account specialist, however they have yet to contact me.
liljumy
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Dec-20-2020
01:33 AM
Thank you for the reply. That's serious. I have been trying to contact a rep but to no avail. Been on it since Friday. I hope both issue gets resolved soon.
mdurden02
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Dec-20-2020
01:52 AM
liljumy
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Dec-20-2020
02:13 AM
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