Can't close account

mikeghurley
New Community Member

I get the following error message when I try to close my account. I no longer live in Ireland. I live in the US now and I have another Paypal account. I am trying to close this one to free up the email address.+

 

Before you close your account…

Sorry, there's a problem. If you keep seeing this, please contact customer service.

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@mikeghurley 

 

You are suppose to close it before you move countries, as they said contact c.s. to close it for you.


Paypal phones are mostly non operational since covid but sometimes you get lucky. (use the guest option if you can't log in).
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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