Can not log in!

Jprs
Contributor
Contributor
I know my email, I know my pw BUT the company that installed my broadband cut of my phoneline! Now pp wants me to confirm log in with my phonenumber that does not exist anymore. No other posibility, to change to a new, working, phonenumber I need to confirm with my not existing old number. So stupid it is that I can not get in contact with PayPal without logging in, log in is my problem, stupid! So, if anyone has got my old number from the telephone company, they can hijack my PayPal! I just got a message that something has happened on my account, but I can not check because I can not log in. I can not even stop my payments from paypal on my registred creditcard. Will I ever trust PayPal again? Probably not.
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1 ACCEPTED SOLUTION

Accepted Solutions
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Jprs 

 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.

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5 REPLIES 5
Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

@Jprs 

 

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.
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Troy_D
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Contributor

Troy_D
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Contributor
Did I get payed. For playing the app
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Troy_D
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Some times my fingd hit b cause my epilepsy
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Troy_D
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Contributor
I can't read oy spell gopd
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