Business acount

[1dannyg]

Hello, Ive accidentaly tried to create business account, and now I want to go back to the personal account, I keep getting stuck on the business screen when I log in. can anyone help me fix this? I messaged paypal before and they gave me these instructions

Welcome to PayPal messaging! My name is Rose from the Limitations team. I can sense the importance of this matter to you. Please follow the steps below on how you can downgrade your account to a Sole Trader or Individual.

1. Go to www.paypal.co.uk and log in to your account.

2. Click the Settings icon at the top of the page, then select 'Profile and Settings' from the drop-down menu.

3. In the Business Information section, click 'Update'.

4. Click 'Edit'.

5. In the Business type drop-down menu, select 'Individual' or 'Sole Trader' and click 'Save'.

but they didnt work for me 

[kernowlass]

@1dannyg 

 There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.

Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
OR
You could just close your business account (removing all subscriptions / financial info etc first) and open a personal one.