All i see is the message: Sorry, we couldn’t confirm it’s you

AahzMandius
Contributor
Contributor

Can't enter my account.

All i see is this screen:

Screenshot 2021-08-17 at 20-34-43 PayPal.png

What should i do to get back into my account?

 

Can't write to support because can't enter account, this is the reason why posting the issue here.

 

Thanks!

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@AahzMandius 

 

Do you have a mobile (not landline) phone issued in your country and registered in just your name verified on your Paypal account?
Paypal are using mobile phones for i.d requirements for logging in and withdrawal funds for extra security measures.


Advice is voluntary.
Kudos / Solution appreciated.
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