Account access
Beedoug31
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Posted on
Aug-09-2021
08:14 PM
Okay, not my personal account but my husband's. He no longer has the email or phone associated with it so he obviously can not login. Period. Contacting PayPal hasn't helped. I sent money to it (by mistake) that now we can not touch. It's an old account. HELP!! What does he do?
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Login and Password
1 REPLY 1
kernowlass
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Aug-11-2021
02:58 PM
Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages.
1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.
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