Account Suddenly Deleted - Pretty Sure it Was Hacked. What Can I Do Now While Phones are Down?

[krmathews]

A few days ago, I tried to log into my PayPal and it said there was no account linked to that email. I tried over and over to change the password but nothing worked. I've come to the realization that it was probably hacked and someone changed the email. I'm VERY nervous now because the PayPal was hooked up to my bank account. I tried to contact customer support, but due to COVID-19, they aren't taking calls. What can I do for the time being to ensure that my money is not taken from me? I reopened this account to try and get some answers but as of right now I'm terrified to lose what I have in my account as I don't currently have a job due to COVID-19.

[Elvan1337]

Hi, this problem also affected my friend. He received an email stating that his account was closed but he did not apply for any account closure. Did you also receive an email about account closure as well?

[krmathews]

No, I didn’t receive anything in advance. It came out of nowhere.

[Elvan1337]

This kinda sucks, hotline is down and we're quite helpless here.

[krmathews]

Yes! Absolute worst time for something like this to happen. Had my account for years, nothing like this ever happened before.