The access to my account is restricted due to a seemingly unauthorized transaction. Now PayPal wants an electricity bill or drivers licence. Electricity bills are sent yearly and when it comes, I can not just go home to make a copy of it, because I am a working person and my home is 12,000 km (7,500 miles) away. I have no drivers licence. I can not phone them, because I am deaf. Email seems impossible. What can I do. Please.
Welcome to the PayPal community and thank you for your post.
As your question is very account specific, I would advise you to contact our customer care department who can help you further. You can do this by clicking on the Contact Us link at the bottom of every PayPal page. You can also contact us via our Facebook Page or Twitter @askPayPal.
