Website Payments Standard Shipping for International While Still Passing US amount

bigbstanley
Contributor
Contributor

I've created a website using the website payments standard method in which I am selling products globally.  I have a manager for my products in which I'm able to set US shipping prices.  This information then properly gets added on to the paypal cart system.  Here is the outputted form for each of my products:

 

<form id="productForm1" method="post" action="https://www.paypal.com/cgi-bin/webscr" target="paypal">
    <img width="1" height="1" border="0" src="https://www.paypal.com/en_US/i/scr/pixel.gif" alt="">
    <input type="hidden" value="1" name="add">
    <input type="hidden" value="_cart" name="cmd">
    <input type="hidden" value="**************" name="business">
    <input type="hidden" value="My Awesome Product Name" name="item_name">
    <input type="hidden" value="30.00" name="amount">
    <input type="hidden" value="5.00" name="shipping">
    <input type="hidden" value="0" name="handling_cart">
    <input type="hidden" value="USD" name="currency_code">
    <input type="hidden" value="US" name="lc">
    <input type="hidden" value="PP-ShopCartBF" name="bn">
</form>

 

In my manager, I'm able to set the price($30) and the shipping ($5) for this product... this gets passed on to the paypal cart screen and works great for items in the US.  However for International, this does not work well.  I've even gone into my Paypal settings and added an international shipping setup.  I thought this would just tack on the extra money I setup to whatever amount was passed onto the cart screen.  How can I add additional costs for international purchases?

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1 REPLY 1

PayPal_RobG
PayPal Employee
PayPal Employee

Hi bigbstanley,

 

Since your shopping cart / manager handles the shipping fees, this would need to include support for international shipping.

Unfortunately this can't be resolved on the PayPal end, because whatever you set up in PayPal is overwritten by the values your shopping cart sends us.

I would suggest contacting the vendor of your software, and seeing if they can possibel build in support for this.

 

I hope this clears it up. Please let me know if you have any additional questions.

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For technical assistance with PayPal merchant product offerings, please file a ticket at https://www.paypal.com/mts/
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