I had an account with sentry that has been recently cancelled. I was told that all my subscription "custom" data was not stored on Sentry but thru paypal transactions. I was given this information to retrieve the data but makes no sense with the current PayPal UI.
> Go to the PayPal account that owned the subscriptions, log in, then:
>
> 1) In your PayPal account, go to History.
>
> 2) Find and Click the "Download My History" link.
>
> 3) On the Download History page, click "Customize Download Fields" on the right.
>
> 4) On the Customize My History Download page, be sure ALL boxes are
> NOT checked. Click Save, and you will be returned to the Download
> History page.
>
> 5) Be sure the "Custom Date Range" radio button is selected.
>
> 6) In "From" set a date just before the earliest date for which you
> began accepting Subscribers.
>
> 7) In "To" set today's date.
>
> 😎 In the "File Types for Download" dropdown, choose "Subscriptions."
>
> 9) Click the "Download History" button. PayPal may require that you
> wait while the system queues your file for creation, in which case
> PayPal will e-mail you when the file is ready for download. When you
> receive that e-mail, or if you are already able to, navigate to the
> link and select the link to download the file.
Could someone from PayPal expert support rewrite the process for the new PayPal interface please?
I'm done trying to make heads or tails out of it,
thanks in advance
