Proper way to waive some recurring payments

GregCee
New Community Member

I accept payments via Paypal with subscription/recurring payments. If a user has subscribed and have began paying, what is the proper way to waive say 3 months. Looking over the subscriptions dashboardit seems that the 'Suspend' option might allow me to stop their payments from being made to me over the 3 month period. I would like to know if this is the correct way to waive some payments. Also, I noticed a few posts about users not being able to reactivate the subscription after it was suspended, so that kind of scares me a little as I would like to continue receiving payment after the waived period. Thank you.

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1 REPLY 1

Misty11
Advisor
Advisor

Hello GregCee,

 

Welcome to the Forums.

 

The only way to discontinue a subscription payment would be to suspend it. You are right the subscription would have to be re-created because you can not reactivate a subscription after you cancel it. I hope this helps.

 

Smiley HappyMisty

 

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