I to have received these error message, but I am not the seller or merchant. I am the customer. So PayPal is sending info to the incorrect party as well as failing to acknowledgeThey have a problem!
I have been getting the same messages for more than a month now. I immediately got in touch with the techs who said the IPN in my store was set up correctly, they told me it was a Paypal problem.Today I got a message saying the IPN has been disabled. I thought I would find some answers in the community but, I see everyone else is having the same problems. I also have had my store since 2007 - have never had a problem until now. I guess I will call Paypal to see if they can help me.
So, my IPN has been disabled. Is that a real problem? I still get notices through my personal email, well I did before I received this notice. Now I don't know. I am very confused.
This has been happening to me as well. I have had this set-up for 3 years and now all the sudden it is sending the failure message. Unfortunately for me, this is extremely distressing as this is how I see information someone has donated and signed up for a cancer event. I too am not receiving a responses from PayPal. Will keep on waiting!!! Do you know, can I change the URL to from my website to my personal email address for the IPN? Thanks for any help.
Yup! We're getting the exact same message and we don't even have IPN turned on in our Paypal account. We've contacted support and they were no help. They were just as confused as we were.
So far I haven't heard from any customers that hey are getting these IPN notices.. but if I were a customer I'd wonder about the mechant.. plus I don't like the idea of having my file locations being sent out to customers
I haven't heard anything on the ticket I opened with PayPal
For as much money as Paypal charges in fees (if a bank charged for simple things like Paypal, they'd be out of business in a day) they have really been poor at implementing decent support. It's hard to get a hold of them, when you do, they are many times not helpful, etc., etc.
At this point, I'm just waiting for this to resolve itself.
Disabling IPN works if your software doesn't expect, or is not set up for IPN, but my software/cart does expect an IPN and has a script to handle the IPNs
I can't turn off IPN or my software won't credit customers with the sale
I am not an expert in this area. If you have your website URL http://www.xxxxxxxxxxx activated in the IPN page Since I don't know your particular situation
(I think) It shouldn't be there.
Be sure to read the information on the pages that I have posted here. This function is for sending PayPal messages to an url that you specify.
Your service provider, cart provider or website developer has asked you to
You have back-end systems that require IPN messages to automate business processes, such as creating shipping notifications and inputs to accounting applications
