How to ensure sales tax is charged?

[MyrrhDesigns]

I have set up sales tax collection rates for the two states I am licensed in, and both are listed as 'active'. However, there was no sales tax calculated or charged on my recent (first) sale. Why did this happen, and how can I correct this so sales tax is calculated and charged on my future sales in these 2 states? Thanks!

[Misty11]

Hello MyrrhDesigns, 

Welcome to the Community .

It sounds like you are using Website Payments Standard and have the Sales Tax set up properly. One question I do  have is, are you using a Third Party shopping cart on your website? If you are, you may need to check to see if the settings are set up properly there.

I hope this helps.

Misty

[MyrrhDesigns]

Thanks, Mysti,

My 'website' is a storefront on Artfire. I didn't configure the Artfire sales tax parameters (which cropped up after I'd set up my Paypal account) because I thought thath would cause salestax to be charged twice. perhaps I'll go check out  those settings... and it will solve the problem.

[Misty11]

Hi MyrrhDesigns,

You are very welcome! I am glad I could help, I hope you are able to get this fugured out.

Misty