How can I add my logo to my shopping cart and payment pages?

ladysaintshop
New Community Member

I am trying to add my logo to my shopping cart and payment pages, but having no luck. I am adding the url for my website (and logo) and I keep getting an error message for "heading". Help!

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3 REPLIES 3

Amanda411
Moderator
Moderator

Hi ladysaintshop,

 

Welcome!

 

Can you describe the steps you're taking and the exact error message you're getting? That way we can better troubleshoot the problem.

 

Amanda

 

 

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mmcfarland
New Community Member

I am seeing the same error:

 

Steps to reproduce:

 

1. View Setup Guide

2. Click start now on setup my customers experience

3. Click create upder add my company logo

4. Click add page style

5. Add page style name

6. Add logo image url

7. Click save

8. Recieve error below

 

Please check the image file format in the Header Image URL. It appears to be an invalid file format.

 

I can see the image if i paste the same url in my browser so i know the format is correct.

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lorikr
Contributor
Contributor

I am having the exact same problem. Did either of you find a solution? I am using .gif file 1 & 2kb in size that I can see from the web but not as a header name or logo.

Thansk!

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