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Paypal is not accepting my customers AMEX cards

ct6278
New Community Member

Paypal is not accepting my customers AMEX cards

Over the last couple of months our customers are having troubles using their AMEX cards with our new paypal merchant account. It wasn't a problem before that. It hasn't resolved. Can someone please help me know what I need to do on my end to fix this problem. We have at least a dozen different customers who are having this problem.

Please advise.

 

ct6278