Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. By browsing this website, you consent to the use of cookies. Learn more
This sounds like something that would need to be reported to PayPal to investigate. I would suggest contacting Customer Support. You can locate their contact information by clicking on 'Contact' at the bottom of the PayPal page.
Did you get any assistance with this issue? I’m having it too. I have many items in my item catalogue that save fine but now it won’t save any new ones. The new ones show in my desktop, but not my app. The app has been updated.
