Incorrect msg saying account is inactive

Greenleaf2110
Contributor
Contributor

Donate Button returns an error msg saying "We can't complete your donation, the organization's account is inactive." The account is not inactive.  Some transactions work fine i.e. works on the phone but not on desktop

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1 REPLY 1

salihkulangara
New Community Member

@Greenleaf2110 I think there is some issue with the old donation button snippet,

just re-generate donation button by going here https://www.paypal.com/donate/buttons, and replace the old code.

This will fix the issue.

 

Cheers 🙂

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