Buyer claims sent to item to wrong address. Address shows "Confirmed" on PayPal transaction

huddyskiba
New Community Member

So I sold something on eBay on Thursday night.  I shipped out Friday.  First class parcel with tracking like I always do.  Monday morning I get an email saying that I sent the item to the wrong address.  It was the address provided through eBay and shows "Confirmed" on the transaction screen.  Waiting for an hour and a half for PayPal to call back.  Anybody got any ideas what could be going on?

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