Looking for answers

[Bjolly]

My wife and I are unverified sellers who sold a wedding dress for $800 we shipped it and took the picture of the receipt. The buyer took it upon themselves to deposit an additional $600 to supposedly upgrade our account to a business account. Now the buyer is asking us to reimburse them with gift cards. We're suspicious and think we're getting scammed. Is this a normal part of PayPal?

[kernowlass]

@Bjolly 

You are being scammed.

SCAM.

They encourage you to accept a direct Paypal payment and may ask you to send the item internationally.
No funds or activity of the transaction shows in your Paypal account and any emails may go into your junk/spam folders.

You will get/got a "fake" email that looks as though it is from paypal.....it isn't because they don't have a Paypal account and have no intention of paying you.
It will say the buyer has paid ...you won't have been paid.
They will tell you that the payment is released when you provide paypal with a tracking/shipping number......this won't happen.

Once you have become a victim they may try again with more fake Paypal emails with other reasons that you must send them a payment for custom fees / to verify, expand or upgrade an account.

Paypal NEVER tell you to send an item before the payment is showing in your paypal account.
Paypal do not tell you to send trackable, they advise it for selling protection but it is not compulsory.
Paypal NEVER expect you to use a rival money transfer service eg Moneygram, Western Union, Bank Transfer or any sort of gift token or voucher.